Miya

TERMS OF SERVICE FOR PERSONAL COMMISSIONSGENERAL TERMS• All artworks include my signature, which must not be removed.• The prices of the commissions may change depending on the special requests you have.• I can draw the commission live on stream or share the process elsewhere, unless we agree otherwise.• I have the right to reject any order, for any reason.PAYMENTI accept payments in EUR and USD via Paypal.•Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.• Do not pay until I have confirmed and approved your order.• Donate on twitch does not serve as payment or deposit for the commission.PROCESS, REVISIONS AND DELIVERY• While working on the commission, I will provide you with revisions so that everything is as much as you want.• The time it takes to finish your commission varies, but it is usually from 1 week up to 2 months. Over 1 month, it is usually only for unexpected reasons such as illness, family matters, etc.• I do not send physical copies, only digital, but you can print the artwork in copyshops.• You will receive the artwork in full quality, full size as soon as it is done.COPYRIGHT AND USAGEI, Zuzana Ptacovská (the artist), own the rights to the final work, not the buyer. I am allowed to use the product for the following:• I reserve the right to post the commissioned artwork online, in my portfolio and other places• I retain all copyrights over the commissioned artwork• I can create products using this workThe buyer has the right to:• Use the work for personal use (upload to the web, share on social networks, etc.)• Use the work for your own promotion• Use the work on your Youtube / Twitch and other earning sites, but the work must not be the main subject of earnings• Print the artwork• The following are considered copyright infringement:• Altering the artwork without my consent• Removing the signature from the artwork• Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.• Claiming the artwork as your ownCANCELLATION AND REFUND POLICY• The buyer is not allowed a refund once I start working on the commission.• If for any reason I am unable to start your commission you will receive a full refund.• You also have the right to a full refund if you cancel the order before I let you know I'm already working on it.• If you are getting refund, do not request a refund via Paypal, I will refund your money myself.• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with these terms and our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.• If the buyer violates any of the points mentioned above, he will lose all rights to the work and I will have full rights to the work and I will be able to dispose of it as I wish.YOU GET• Drafts/mock-ups from which you must choose what we will continue with.• Sketches and / or final sketches that you must accept before continuing.• Insights and common agreement on the color scheme (depending on the complexity of the ordered work).• Full resolution file (usually 6500x5000px 300 DPI, unless we agree otherwise).• The final file formats are usually PNG, I can also provide JPEG or PDF• In the case of emotes and badges, the same rights apply, only the size of the files you receive changes.• If you have a problem with any of these points, please do not order.